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Meet Our Top Companies

TELEGROWTH BPO

Customer Support & BPO

7400390377

|

info@telegrowthbpo.com

|

Chennai, Tamilnadu

TELECALLER-INTERNATIONAL VOICE PROCESS

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Natwest Estates Private Limited

Customer Support & BPO

044 2433 2660

|

in.service@natwestmarkets.com

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Chennai, Tamilnadu

Customer Service & Operations Analyst

Customer Service & Operations Cash Management Analyst

Data Analyst, VP

Performance & Business Management Analyst

Head of Wholesale Credit Risk Model Validation, Director

HR Advisory Team Manager, VP

Software Engineer, AVP

Quality Automation Specialist

Devops Engineer, AVP

Customer Service & Operations Unit Leader, VP

Production Analyst

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ISPL Support Services

Customer Support & BPO

044-42925000

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jobs@infosearchbpo.com.

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Chennai, Tamilnadu

Customer Support Executive - Telugu Voice Process

Customer Support Executive - Hindi Voice Process

Customer Support Executive - Kannada Voice Process

Customer Support Executive - Sales Process

Team Leader - Domestic Voice Process

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Witbloom Consultants

Customer Support & BPO

9238144627

|

info@witbloom.in

|

Bangalore, Karnataka

Customer Support Associate - International Voice Process

Customer Support Associate

Customer Support Associate

Customer Service Executive

Customer Care Executive

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Company	TELEGROWTH BPO
Location	Not specified
Job Type
Experience Required	Fresher
Salary Range	14000 - 18000
Description	* MANAGE OUTBOARD CALLS IN A TIMELY MANNER. * FOLLOW COMMUNICATION '' SCRIPTS '' WHEN HANDLING DIFFERENT TOPICS . * IDENTIFY CUSTOMER NEEDS, CLARIFY INFORMATION RESEARCH EVERY ISSUE, AND PROVIDE SOLUTIONS AND/OR ALTERNATIVES. * SEIZE OPPORTUNITIES TO UPSELL PRODUCTS WHEN THEY ARISE. * BUILD SUSTAINABLE RELATIONSHIPS AND ENGAGE CUSTOMERS BY TAKING THE EXTRA MILE . * KEEP RECORDS OF ALL CONVERSATIONS IN OUR CALL CENTER DATABASE IN A COMPREHENSIBLE WAY . * MEET PERSONAL /TEAM QUALITATIVE AND QUANTITATIVE TARGETS. * PREVIOUS EXPERIENCE IN A CUSTOMER SUPPORT ROLE . * TRACK RECORD OF OVER - ACHIEVING QUOTA
Application Deadline	28-02-2026
Skills Required	STRONG PHONE AND VERBAL COMMUNICATION SKILLS ALONG WITH ACTIVE LISTENING . CUSTOMER FOCUS AND ADAPTABILITY TO DIFFERENT PERSONALITY TYPES. ABILITY TO MULTI-TASK SET PRIORITIES AND MANAGE TIME EFFECTIVELY .
Offers	Commuter assistance Flexible schedule Leave encashment Paid time off Fixed shift Monday to Friday Night shift US shift Weekend availability.

Company	Natwest Estates Private Limited
Location	Not specified
Job Type
Experience Required	Fresher
Salary Range	-
Description	This is an opportunity to make a positive impact to our customers and colleagues, as you deliver successful customer and business outcomes You’ll be actively participating in initiatives to improve customer service, processes and procedures You’ll hone your existing analytical skills and be well-positioned to advance your career in this fast-paced role In this key role, you’ll be providing crucial support to customers and colleagues in our contact centres. You’ll be responding to and investigating queries, providing support on business processes, policies and procedures and developing an understanding of customer and business needs in order to suggest improvements and increase efficiency. Identifying barriers to performance and coordinating improvements to enhance our efficiency Working closely with operational centres, providing coaching and support to increase efficiency and knowledge Keeping accurate records of day to day operations, logging incidents and identifying trends Reviewing manual or ineffective processes which could be automated or enhanced Maintaining a focus on improving our customer service and experiences The skills you'll need To be successful in this role, you’ll need to have excellent planning and organisational skills, along with good attention to detail. You’ll perform well under pressure, and be confident in your ability to manage multiple tasks while maintaining high levels of accuracy throughout.
Application Deadline	28-02-2026
Skills Required	Flexibility to work in a 24*7 environment including night shifts and on Indian festivals or holidays with weekly time off on rotational basis The ability to convey information in a simple and understandable way An understanding of contact centre operations and performance metrics Microsoft Office skills including PowerPoint Excel and Word
Offers

Company	Natwest Estates Private Limited
Location	Not specified
Job Type
Experience Required	Fresher
Salary Range	-
Description	You’ll deliver successful customer and business outcomes by fulfilling customers’ transactions and queries, supporting business processes, policies and procedures, and understanding customer and business needs We’ll look to you to review manual or ineffective processes that could be automated or enhanced to improve customer and business experience This is a great chance to showcase your knowledge and enthusiasm as you deal with a variety of different customers on a daily basis We're offering this role at senior analyst level What you'll do In this role, you’ll deliver successful customer and business outcomes by processing, authorising and investigating all transactions to define Key Performance Indicators (KPIs) and Service Level Agreements (SLAs), collecting the required information from the customers and business. Respond to transactions and queries from customers promptly and tactfully within SLAs Process all cases or transactions and queries as per agreed KPIs Collect and analyse the required information from the customers and businesses. Participate in initiatives to improve customer service, processes and procedures. To excel in this role, you’ll need knowledge in Cash Management Operations and demonstrate good organisational skills to deliver against deadlines. You’ll also bring an understanding of our industry and its customers.
Application Deadline	28-02-2026
Skills Required	Interpersonal skills to listen to customers and develop relationships to gain an understanding of the customer’s needs. The ability to work in a fast-paced environment. An awareness of changes in trends policies and regulations. Experience of managing stakeholder relationships
Offers

Company	Natwest Estates Private Limited
Location	Not specified
Job Type
Experience Required	Fresher
Salary Range	-
Description	Take on a new challenge in a cutting edge data team, in which you’ll manage the analysis of complex bank, franchise or function data to identify business issues and opportunities. We’ll look to you to provide high quality analytical input to help develop and implement innovative processes and resolve problems across the bank. This is a hands on role in which you'll hone your data analysis expertise and gain valuable experience in a dynamic area of our business We're offering this role vice president level. As a Data Analyst, you'll play a key role in supporting the delivery of high quality business solutions. You’ll be performing data extraction, storage, manipulation, processing and analysis, alongside developing and performing standard queries to ensure data quality and identify data inconsistencies and missing data. Collecting, profiling and mapping appropriate data to use in new or existing solutions as well as for ongoing data activities. Identifying and documenting data migration paths and processes, standardising data naming, data definitions and modelling. Interpreting customer needs and turning them into functional or data requirements and process models. Building and maintaining collaborative partnerships with key business stakeholders. Managing the analysis of complex bank, franchise or function data to identify business issues and opportunities, supporting the delivery of high quality business solutions.
Application Deadline	28-02-2026
Skills Required	Provide high quality analytical input to support the development and implementation of innovative processes and problem resolution Support with a number of large complex and critical projects Undertake analysis of data to identify business issues and opportunities
Offers

Company	Natwest Estates Private Limited
Location	Not specified
Job Type
Experience Required	Fresher
Salary Range	-
Description	Take on a role with great career development potential and harness your analytical talents We’ll look to you to utilise your specialist knowledge and provide insightful analysis and understand the impact to the business You'll be providing analysis and recommendations for leadership teams, which will inform business decision-making and support our long-term goals We're offering this role as Associate As a Performance & Business Management Analyst, you’ll be using multiple sources of information, such as customer insights, colleague feedback, market insights and relevant business operational data to provide analysis. Financial and headcount reporting including monthly cost report checking, monthly forecasting, budget setting, cost control initiatives, business cases, provision of local analysis intelligence and commentary People planning, including capability, engagement and communications Engaging and influencing stakeholders to make sure that the best outcomes are delivered for the business Delivering recommendations and decisions required to improve business performance Reviewing relevant MI and providing ad-hoc analysis of data We're looking for someone with experience of working in a support role. You'll need excellent knowledge of the customer business, key services and how it interacts with the rest of our business.
Application Deadline	28-02-2026
Skills Required	A broad background of working effectively with a variety of stakeholders at different levels. Proven experience of Microsoft Office applications. Broad experience of executing and managing key methodologies tools and frameworks.
Offers

Company	Natwest Estates Private Limited
Location	Not specified
Job Type
Experience Required	Fresher
Salary Range	-
Description	Supporting projects through frequent communication with internal and external stakeholders, and by developing a good understanding of business issues, and regulatory requirements Preparing comprehensive model documentation with all analysis undertaken along with appropriate commentary Making sure that model risk management aligns with model risk policy, and undertaking model risk assessments so that potential risks are identified early in the process, and can be mitigated Supporting the general model governance process by loading the documents to the relevant forum agenda, updating issues on the governance tool Identification and effective management and escalation of conduct risk to deliver key customer outcomes Owning and developing appropriate risk and control frameworks for the franchises and functions to use to discharge their responsibilities Providing expert advice on those aspects of risk management relevant to their area of expertise, including providing senior executives with relevant management information and reports, escalating concerns where appropriate We’re looking for someone with a quantitative degree and experience of developing, reviewing, validating and implementing analytical risk measurement tools on commercial and institutional lending portfolios. You should have a sound understanding of Basel requirements and some knowledge of IFRS9 standards. You’ll also need experience in designing, writing, and testing financial risk and pricing models from an investment banking perspective.
Application Deadline	28-02-2026
Skills Required	Good working knowledge of Python. Experience of managing people The ability to communicate both verbally and in writing to senior colleagues. Strong Excel PowerPoint and Word skills. Excellent attention to detail. Critical thinking skills enabling you to cut through complexity and make sound decisions and recommendations that are carefully balanced against risk.
Offers

Company	Natwest Estates Private Limited
Location	Not specified
Job Type
Experience Required	Fresher
Salary Range	-
Description	In this key role, you’ll be leading, motivating and developing the skills and technical knowledge of a team of advisers to deliver high standards of service while meeting statutory requirements across multiple jurisdictions We’ll look to you to proactively support the senior team to determine the strategic direction of the function and to deliver the people, customer and operational efficiency agendas It’s an opportunity to drive customer excellence, gathering and acting upon customer and other forms of feedback to make improvements and drive overall success of the function, giving you and your work excellent exposure We are offering this role at Vice President level As a HR Advisory Team Manager, you’ll lead a team that are appropriately skilled to provide quality and accurate HR advice, taking into account consistency, policy, employment law, risk management and commercial views. With a thorough understanding of the business and strong commercial awareness, you’ll identify opportunities to add value to the business divisions to deliver appropriate interventions through securing the right resources. You’ll provide training, support and coaching to the team to improve performance and share knowledge across case operations to enable the promotion of best practice. Monitoring and measuring individual performance management and completing quality assurance processes Reporting team performance to the operations manager using relevant reporting metrics Planning, allocating and organizing resources to manage workflow and developing contingency plans for the business in case of disruption to operation Contributing to business and strategic planning and the delivery of operational plans Investigating and resolving complaints received from the business, HRBPs and other stakeholders The skills you’ll need To be successful in this role, you’ll need knowledge of HR policies and procedures, employment law, employment tribunals and awards, along with commercial and regulatory knowledge. Experience of managing a team of professionals is a must, and you’ll have strong communication and influencing skills. We’ll also expect you to bring a strong customer focus and the ability to drive others to exceed expectations. In depth practical knowledge of employment law. An understanding of broader commercial and business measures. Excellent relationship management skills and the ability to resolve conflict and achieve shared goals.
Application Deadline	28-02-2026
Skills Required	Risk analysis and management experience. Well-developed planning and organizing skills and the ability to identify operational problems and provide practical solutions. Excellent written and verbal communication skills.
Offers

Company	Natwest Estates Private Limited
Location	Not specified
Job Type
Experience Required	Fresher
Salary Range	-
Description	This is an opportunity for a driven Software Engineer to take on an exciting new career challenge. Day-to-day, you'll build a wide network of stakeholders of varying levels of seniority. It’s a chance to hone your existing technical skills and advance your career. In your new role, you’ll engineer and maintain innovative, customer-centric, high-performance, secure, and robust solutions. You’ll be working within a feature team and using your extensive experience to engineer software, scripts, and tools that are often complex, as well as liaising with other engineers, architects, and business analysts across the platform. Producing complex and critical software rapidly and of high quality which adds value to the business. Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning. Collaborating to optimise our software engineering capability. Designing, producing, testing and implementing our working code. Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations You’ll need a background in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers. A background in solving highly complex, analytical and numerical problems. Experience of implementing programming best practice, especially around scalability, automation, virtualisation, optimisation, availability and performance.
Application Deadline	28-02-2026
Skills Required	Experience in Java Spring Framework Spring Boot Web services and Micro services. Experience in delivering and managing high level solution design of large infrastructure integration business application integration projects and manage design approvals. Experience of DevOps Testing and Agile methodology and associated toolsets.
Offers

Company	Natwest Estates Private Limited
Location	Not specified
Job Type
Experience Required	Fresher
Salary Range	-
Description	In this key role, you’ll be undertaking and enabling automated testing activities in all delivery models We’ll look to you to support teams to develop quality solutions and enable continuous integration and assurance of defect free deployment of customer value You’ll be working closely with feature teams and a variety of stakeholders, giving you great exposure to professional development opportunities Joining us in a highly collaborative role, you’ll be contributing to the transformation of testing using quality processes, tools, and methodologies, significantly improving control, accuracy and integrity. You’ll make sure repeatable, constant and consistent quality is built into all phases of the idea to value lifecycle at reduced cost or reduced time to market. It’s a chance to work with colleagues at multiple levels, and with cross-domain, domain, platform and feature teams, to build in quality as an integral part of all activities. Supporting the design of automation test strategies, aligned to business or programme goals Actioning and evolving more predictive and intelligent testing approaches, based on automation and innovative testing products and solutions Collaborating to refine the scope of manual and automated testing required, the creation of automated test scripts, user documentation and artefacts Designing and creating a low maintenance suite of stable, re-usable automated tests, which are usable both within the product or domain and across domains and systems in an end-to-end capacity Applying testing and delivery standards by understanding the product development lifecycle along with mandatory, regulatory and compliance requirements We’re looking for someone with experience of automated testing, particularly from an Agile development or CI/CD environment. You’ll be an innovative thinker who can identify opportunities and design solutions, coupled with the ability to develop complex automation code. You’ll have a good understanding of Agile methodologies with experience of working in an Agile team, with the ability to relate everyday work to the strategic vision of the feature. Four to eight years of experience in end-to-end automation testing using the latest tools such as Selenium Webdriver and REST Assured A background of designing, developing and implementing automation frameworks in new environments.
Application Deadline	28-02-2026
Skills Required	Excellent communication skills with the ability to communicate complex technical concepts to management-level colleagues. Good collaboration and stakeholder management skills.
Offers

Company	Natwest Estates Private Limited
Location	Not specified
Job Type
Experience Required	Fresher
Salary Range	-
Description	This is an opportunity for a driven Software Engineer to take on an exciting new career challenge. Day-to-day, you'll build a wide network of stakeholders of varying levels of seniority. It’s a chance to hone your existing technical skills and advance your career. In your new role, you’ll engineer and maintain innovative, customer centric, high performance, secure and robust solutions. You’ll be working within a feature team and using your extensive experience to engineer software, scripts and tools that are often complex, as well as liaising with other engineers, architects and business analysts across the platform. Producing complex and critical software rapidly and of high quality which adds value to the business Working in permanent teams who are responsible for the full life cycle, from initial development, through enhancement and maintenance to replacement or decommissioning Collaborating to optimise our software engineering capability Designing, producing, testing and implementing our working code Working across the life cycle, from requirements analysis and design, through coding to testing, deployment and operations You’ll need a background in software engineering, software design, architecture, and an understanding of how your area of expertise supports our customers.
Application Deadline	28-02-2026
Skills Required	Experience in multiple programming languages or Low Code toolsets. Experience of DevOps Testing and Agile methodology and associated toolsets. A background in solving highly complex analytical and numerical problems. Experience of implementing programming best practice especially around scalability automation virtualisation optimisation availability and performance.
Offers

Company	Natwest Estates Private Limited
Location	Not specified
Job Type
Experience Required	Fresher
Salary Range	-
Description	This is a great platform to advance your career and showcase your extensive leadership skills. You’ll be leading the people in your unit to deliver outstanding customer experiences and successful business outcomes. You can expect to enjoy an engaging and fast-paced environment, as well as considerable stakeholder interaction. You’ll be overseeing the smooth running of your unit, creating and embedding a high-performing culture of customer service, driven by a passion for exceeding customers’ expectations, and will be responsible for handling and providing expert guidance on complex sanctions cases and supporting the overall Financial crime Services strategy. Translating and implementing high level strategic plans into a series of achievable goals, objectives and priorities Driving the delivery of an outstanding customer experience and proactively improving service and sales figures through effective performance management Responsible to provide Subject Matter expertise in the areas of Sanctions Regulations, Regulatory frameworks, Transaction / Payment Filtering and create a control framework within which the team can operate. The escalation point for sanctions matters and work closely with internal teams across Operations and Technology as well as functional stakeholders to manage risks and ensure compliance To join us in this role, you’ll need extensive leadership experience and a proven ability to deliver outstanding results through others. We’ll be looking for excellent communication and interpersonal skills and crucially, a strong customer focus and experience in customer service delivery techniques. Experience in being a Functional Expert in Sanctions or Anti Money Laundering Operations and having experience in financial crime compliance and / or Transaction / Payment Filtering. The ability to to handle sanctions escalations and deliver solutions and guidance on risk management
Application Deadline	28-02-2026
Skills Required	People Management experience and capability to mentor and train large Operations Teams on sanctions regulations and compliance with excellent communication skills ability to collaborate effectively across various business functions. Strong analytical skills with the ability to assess risks and develop compliance strategies and experience of working with regulators/ authorities.
Offers

Company	Natwest Estates Private Limited
Location	Not specified
Job Type
Experience Required	Fresher
Salary Range	-
Description	This is an opportunity to make a real impact and be pivotal in the success of our business, while benefiting from great variety and stakeholder exposure. We’ll look to you to deliver a complex and critical production management, infrastructure and application support service for relevant platforms, activities and processes across the domain Hone your existing analytical skills and advance your career in this exciting, fast paced role As a Production Analyst, you’ll support with providing day-to-day technology based services and will assist with deploying new, complex applications and architecture across the domain. We’ll look to you to support the delivery of application management, application support and the building of environments for systems, making sure all deployments into production environments meet the appropriate quality standards. It’s a highly collaborative role which will see you working closely with platform and domain stakeholders to ensure the robustness and resilience of the platform. You’ll also work with feature teams to understand the upcoming changes and prevent potential issues occurring. Collaborating with product development and feature teams to understand the upcoming product, enabling continuous integration and continuous deployment to occur Regularly attending the feature teams’ refinement and planning sessions Identifying areas for service improvement by analysing and diagnosing re-occurring platform and service incidents, as well as customer and stakeholder feedback Building a culture of continuous improvement to reinforce the robustness of the domain, with a focus on automation, scalability, continuous integration and continuous delivery We’re looking for someone with technical knowledge and experience including platform, technology, products and domains. Along with this, you’ll bring experience of working in an Agile or DevOps environment with continuous delivery and continuous integration. Knowledge and experience of industry standard toolsets and processes.
Application Deadline	28-02-2026
Skills Required	Knowledge and experience of using operational principles. A very capable communicator with the ability to communicate complex technical concepts clearly to your peers and management level .colleagues. Good collaboration and stakeholder management skills.
Offers

Company	ISPL Support Services
Location	Not specified
Job Type
Experience Required	Fresher
Salary Range	-
Description	Inbound and Outbound Voice Process. Resolving Customer queries. Day Shift Only and should be flexible to work in rotational Week off. Should be passionate about Customer interaction and service No Sales and Targets.
Application Deadline	28-02-2026
Skills Required	Must be fluent in Telugu Tamil and English Should have basic Computer Knowledge
Offers

Company	ISPL Support Services
Location	Not specified
Job Type
Experience Required	Fresher
Salary Range	-
Description	Inbound and Outbound Voice Process. Resolving Customer queries. Day Shift Only and should be flexible to work in rotational Week off. Should be passionate about Customer interaction and service No Sales and Targets.
Application Deadline	28-02-2026
Skills Required	Must be fluent in Hindi Tamil and English Should have basic Computer Knowledge
Offers

Company	ISPL Support Services
Location	Not specified
Job Type
Experience Required	Fresher
Salary Range	-
Description	Inbound and Outbound Voice Process. Resolving Customer queries. Day Shift Only and should be flexible to work in rotational Week off. Should be passionate about Customer interaction and service No Sales and Targets.
Application Deadline	28-02-2026
Skills Required	Must be fluent in Kannada Tamil and English Should have basic Computer Knowledge
Offers

Company	ISPL Support Services
Location	Not specified
Job Type
Experience Required	Fresher
Salary Range	-
Description	Inbound and Outbound Domestic Sales Voice Process. Resolving Customer queries. Passion to drive Sales and meet targets. Flexible to work in rotational day shift (6 days) with rotational week off.
Application Deadline	28-02-2026
Skills Required	Must be fluent in one language (Kannada Hindi and Telugu) Should have basic Computer Knowledge. Good to have multiple language skills (Kannada Hindi and Telugu).
Offers

Company	ISPL Support Services
Location	Not specified
Job Type
Experience Required	Fresher
Salary Range	-
Description	Plan, Organize, control and evaluate operations. Conduct regular meetings with the Team and drive them to achieve the required results. Set Goals and Targets for the team, identify training requirements for the department and conduct training sessions. Regularly update knowledge base and communicate the process updates with the Team members. Handle the client and customer level escalations. Identify problematic areas and implement strategic solutions in time. Perform additional duties as assigned by the management.
Application Deadline	28-02-2026
Skills Required	Should have excellent communication in English Hindi Tamil. Flexible to work in rotational week off. Team handling experience in domestic voice process is a must.
Offers

Company	Witbloom Consultants
Location	Not specified
Job Type
Experience Required	Fresher
Salary Range	17000 - 35000
Description	Identifying, Handling, and resolving customer queries and concerns while maintaining expected quality as per company on call, chat, or email. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and recording logs Understanding multiple products and processes 4. Influencing customers to buy or retain a product or service by following a prepared script to give product reference information. Comprehend and resolve the Customer's concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call/mail / chat in accordance with IL standards. Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. Provide the Customer with a clear explanation of the action taken. Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency Ability to understand and handle irate customers Smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologies and all applications Ability to achieve stretched targets and able to manage the organization standards Maintain Superior quality service by following organization standards.
Application Deadline	28-02-2026
Skills Required
Offers

Company	Witbloom Consultants
Location	Not specified
Job Type
Experience Required	Fresher
Salary Range	15000 - 25000
Description	Identifying, Handling and resolving customer queries and concerns while maintaining expected quality as per company on call, chat or email Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and record logs Understanding multiple products and processes 4. Influencing customers to buy or retain product or service by following a prepared script to give product reference information. Comprehend and resolve the Customers concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call / mail / chat in accordance with IL standards. Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. Provide the Customer with a clear explanation of the action taken. Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency.
Application Deadline	28-02-2026
Skills Required	Ability to understand and handle irate customers. Smoothly operating telephone equipment automatic dialing systems and other telecommunications technologies and all applications. Ability to achieve stretched targets and able to manage the organization standards. Maintain Superior quality service by following organization standards.
Offers

Company	Witbloom Consultants
Location	Not specified
Job Type
Experience Required	Fresher
Salary Range	15000 - 20833
Description	Identifying, Handling, and resolving customer queries and concerns while maintaining expected quality as per company on call, chat, or email. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and recording logs Understanding multiple products and processes. Influencing customers to buy or retain a product or service by following a prepared script to give product reference information. Comprehend and resolve the Customer's concerns/ requirements by gathering/recording an appropriate level of information to determine the nature of the query/request and action required. Processing each call/mail / chat in accordance with IL standards. Provide/take relevant information and update the system/s accordingly. Where the query cannot be successfully concluded at the first point of contact, provide the relevant functional area with a clear and concise written/verbal summary of the situation and its priority. Provide the Customer with a clear explanation of the action taken. Ensure complete participation and contribution in organization/process level initiatives that may be implemented from time to time to improve efficiency Ability to understand and handle irate customers Smoothly operating telephone equipment, automatic dialing systems, and other telecommunications technologies and all applications Ability to achieve stretched targets and able to manage the organization standards Maintain Superior quality service by following organization standards Typing speed of 30 to 40 wpm Candidates who are freshers or with relevant experience in domestic/international BPO are preferred.
Application Deadline	28-02-2026
Skills Required	Strong interpersonal problem-solving skills and verbal and written communication skills. Strong computer knowledge and technical skill.
Offers

Company	Witbloom Consultants
Location	Not specified
Job Type
Experience Required	Fresher
Salary Range	-
Description	Identifying, Handling, and resolving customer queries and concerns while maintaining expected quality as per company on call, chat, or email. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and recording logs. Understanding multiple products and processes. Influencing customers to buy or retain a product or service by following a prepared script to give product reference information. Typing speed of 30 to 40 wpm. Candidates who are freshers or with relevant experience in domestic/international BPO are preferred. Candidates who have experience in BPO or BFSI Domain are preferred.
Application Deadline	28-02-2026
Skills Required	Excellent Communication skills in English. Strong interpersonal problem-solving skills and verbal and written communication skills. Strong computer knowledge and technical skill.
Offers

Company	Witbloom Consultants
Location	Not specified
Job Type
Experience Required	Fresher
Salary Range	-
Description	Identifying, Handling, and resolving customer queries and concerns while maintaining expected quality as per company on call, chat, or email. Documenting / Recording transactions and the necessary follow-up requests with other functions by completing forms and recording logs Understanding multiple products and processes. Influencing customers to buy or retain a product or service by following a prepared script to give product reference information. Typing speed of 30 to 40 wpm. Candidates who are freshers or with relevant experience in domestic/international BPO are preferred. Candidates who have experience in BPO or BFSI Domain are preferred. Any regional language known will add extra points in the interview
Application Deadline	28-02-2026
Skills Required	Excellent Communication skills in English Strong interpersonal and problem-solving skills and verbal and written Communication skills. Strong computer knowledge and technical skills.
Offers